Terms & Conditions

• label "Diagnomitra" refers to our company, platform, and services offered.
• label "User" refers to anyone accessing or using our website or services.
• label "Labs" refer to the diagnostic centers partnered with Diagnomitra.
• label "Services" refer to online diagnostic test booking, sample collection, report delivery, and other related offerings.

• check_circle Diagnomitra connects users with certified diagnostic labs for medical tests.
• check_circle We facilitate booking, sample collection, and report delivery but do not conduct tests ourselves.
• check_circle We ensure that partner labs meet quality standards but are not responsible for test accuracy.

• check_circle Users must provide accurate personal and medical information.
• check_circle Users must comply with all applicable laws and ethical guidelines.
• warning Any misuse of the platform, fraudulent activity, or provision of false information will result in account termination.

• payments Payments for booked tests must be made as per the chosen payment method.
• receipt_long Refunds are processed only in cases of test cancellation before sample collection, subject to our refund policy.
• info Diagnomitra is not responsible for pricing errors due to technical glitches.

• event_available Users can cancel or reschedule test appointments before the sample collection.
• event_busy Diagnomitra reserves the right to cancel bookings due to unforeseen circumstances, with full refunds issued.

Your privacy is important to us. Please refer to our Privacy Policy for details on data collection, storage, and protection measures.

• check_circle Diagnomitra acts as a facilitator and is not responsible for any inaccuracies in lab test reports.
• check_circle We are not liable for any medical complications arising from test results.

• copyright All content, trademarks, and intellectual property on the Diagnomitra website belong to us.
• block Unauthorized use or reproduction of content is strictly prohibited.

• gavel These terms are governed by the laws of India.
• balance Any disputes shall be resolved through arbitration in Noida, Uttar Pradesh.

• edit_note Diagnomitra reserves the right to modify these Terms at any time.
• check_circle Continued use of the platform after updates constitutes acceptance of the revised terms.